How Our Amazing Prices Work

Because we believe that purchasing lab equipment and supplies shouldn't be costly, even for the best-of-the-best in the industry! Everything we sell is guaranteed to be TOP-NOTCH quality (did you see our 30-day guarantee yet?), and here are a few ways we get some of the BEST pricing on the market:

1. We source a lot of our products directly from the manufacturers; we cut out the middleman (or middlemen, in many cases)!

2. We ONLY sell in BULK!

3. We keep our overhead very low, while still not compromising on our level of Ritz-Carlton style service!

 

And if you think our prices are high, that totally makes sense! Because here's what we do behind the scenes for you to make it worth the extra money:

  1. Shipping an HAZMAT fees are included in our prices! (and sometimes we'll even upgrade your order to 2-day shipping ;-)
  2. We have ZERO hidden fees, and plan on staying that way, forever!
  3. We have a 30-day money-back guarantee on virtually everything we sell! (See "Shipping and Retruns" page for details)
  4. We ALWAYS respond in 10 minutes or less, so any questions/problems that you ever have will be taken care of super-quickly!
  5. We employ custom software-builds to ensure that no orders EVER fall through the cracks (and it's been working flawlessly so far!)
  6. We have an awesome rewards program! Click the button in the bottom-left corner for details!
  7. We only employ sales reps who have extensive industry experience, so they can help you with technical questions and make product suggestions based on your specific line of work!

 

In terms of discounts: all our products are sold at a pre-discounted “bulk-purchase” rate that factors in FREE standard shipping (even if the “standard” for that product is overnight shipping) for all of our customers; instead of jacking up the price by, say, 40% and then (after days/weeks of formal negotiating) giving a “large” 40% discount, we figure it’s better to give the best price up-front! That way we save you all that time and energy going through the negotiating hassle, and you know you’ll always have the best price! 

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